HR trends 2021

Written by Leigh Foster

The market is changing at a very fast pace and businesses are having to adjust to new methods of recruitment. So, what are companies changing in their policies and strategies in 2021?

Contingent contracts and outsourcing

For a very long time, employers would ideally look for loyal and driven employees to form long-term partnerships with for continuity and value. But it does now seem that a number of businesses are looking at contingent workers for temporary projects instead.  This is convenient for companies because they can quickly assess the potential of such employees as they are motivated to show the results of their work immediately. 

Outsourcing, in general, has become way more common. A lot of companies have been forced to cut contractor budgets due to the global crisis we find ourselves in.  There is a report that around 32% of businesses are actively replacing full-time employees with contractors to save money.  Because of this, HR departments are adopting new systems and processes to deal with a large number of new employees.

Well-being and assistance programmes

Since we started working from home in March 2020, the lines between work and personal life are almost non-existent.  It seems as though the working day no longer lasts for 8 hours because of constant communication between colleagues and customers which in some instances is resulting in a negative effect with fatigue and burnout becoming more of an issue than ever before.

Investing in healthy practices and strong employee engagement will help businesses shape their long-term future.  A lot of businesses are now investing in employee assistance programmes, holding regular well-being webinars and arranging frequent 1-2-1 conversations.

Additional education

Much attention will be paid to additional training of employees. In a rapidly changing environment, skills can become obsolete very quickly.  Thus, new tasks appear every day and employees need fundamentally new competencies to solve them. Only those workers who are constantly improving and raising their qualifications will be in demand in what is a very tough market.

Final Thoughts….

It is going to be essential to keep up the team spirit of employees that work remotely. Many employers today use various online platforms to help keep their employees motivated and engage in team-building exercises.

Pertemps Managed Solutions have an extensive talent pool of contingent workers.  If you would like to know more about the services we can provide, please visit our website or drop us an email hello@pertemps.co.uk 

Contact us to discuss your recruitment needs
Get in Touch

Latest Blog Posts

Shutterstock 2224848901

How to overcome the struggles of volume recruitment in saturated markets

Volume recruitment, particularly in the customer service/call centre sector can pose significant challenges

Read More

Shutterstock 1858990030

Insider's guide: how Pertemps masters high-volume recruitment campaigns

As one of the leading recruitment agencies in the UK, Pertemps has honed the art of running highly effective high-volume recruitment campaigns.

Read More

Unlocking success: Pertemps' strategic support for the contact centre market

In the dynamic world of customer service and support, contact centers serve as the frontline for businesses, handling a myriad of inquiries, resolving issues, and delivering exceptional customer experiences.

Read More